Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Page
The purpose of AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS) program is to advance our scientific understanding of patient experience with health care.
Explore CAHPS surveys and supplemental items designed to capture patient experience with health care services at multiple levels of the delivery system.
- American Indian
- Cancer Care
- Clinician & Group
- Dental Plan
- Health Plan
- Home and Community-Based Services
- Home Health Care
- In-Center Hemodialysis
- Mental Health Care
- Nursing Home
- Outpatient and Ambulatory Surgery
- Supplemental Items
- Surgical Care
- Survey Design and Administration
- Using the Surveys
The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. The primary purpose of the CAHPS Databases are to facilitate comparisons of CAHPS survey results by and among survey users. This voluntary compilation of survey results from a large pool of survey users into central databases enables participants to compare their own results to relevant reference points, such as overall and regional averages. The CAHPS Databases also offer important sources of primary data for research related to patient and consumer assessments of quality as measured by CAHPS surveys.
Explore webcasts, podcasts, and videos about CAHPS surveys and related announcements from the U.S. Agency for Healthcare Research and Quality.
CAHPS surveys of patient experience help health care organizations use data to identify strengths and weaknesses, determine where they need to improve, and track quality improvement progress over time.
Public reporting is central to the CAHPS program. Learn how to report CAHPS survey results to health care consumers. Read about research on consumer reporting.
Find instructions and information on how to access PDF files.
Find email addresses and phone numbers to get information about CAHPS surveys, the CAHPS Database, and CAHPS surveys implemented by the Centers for Medicare & Medicaid Services.